
Where are all the superstars?
In a market that is reporting high unemployment it’s interesting to analyse the quality of current job applications and note that there is a serious shortage of quality retail managers across NZ. Application numbers have certainly increased but it would appear that many staff are staying put.

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#1 from Ilse on November 22, 2009
Hi, Having worked in retail for 15 years as well as owned my own restaurant, I can express my disappointment with the standard of support and training given to employees by management/owners. There will always be a shortage of sales people who are able to step up to management as long as they do not feel valued as members of a team, are not rewarded for extra efforts and a culture of job protection by middle management prevents encouragement and training of younger staff. A shift in focus, especially by smaller firms, is needed to address this problem. Even if sales tigers are treated like monkeys for long enough, they will perform like monkeys.